9wicketsbet Privacy Policy — Your information is safe with us

1Introduction — Why We Created This Policy

Protecting your privacy at 9wicketsbet is a responsibility we take seriously. When you use our platform, certain information naturally comes to us. You have every right to know how that information is used, where it goes, and how securely it is kept.

This Privacy Policy has been prepared in accordance with international data protection laws and GDPR principles. By using the 9wicketsbet platform, you agree to this policy. We strongly encourage you to read it carefully in its entirety.

2What Information We Collect

9wicketsbet collects two types of information — what you voluntarily provide, and what is automatically generated as you use the platform.

What you provide directly:

• Name, email address, date of birth, and mobile number collected at registration.
• A copy of your national ID or passport for KYC verification.
• Address and payment details (card numbers are not stored).
• Messages and information you provide when contacting support.

Automatically Collected Information:

• IP address, browser type, and device information.
• Platform activity logs — pages visited and time spent on each.
• Gaming and betting history.
• Transaction records.

3How We Use Your Information

9wicketsbet uses collected information solely for the following purposes:

• Account Management: Registration verification, login security, and identity confirmation.
• Service Delivery: Processing bets, gaming activity, deposits, and withdrawals.
• Security: Detecting and preventing fraud, and identifying multiple accounts.
• Legal Obligations: Compliance with KYC and AML (Anti-Money Laundering) policies.
• Service Improvement: Analyzing usage patterns to improve the platform.
• Contact: Important updates, security alerts, and account notifications.
• Support: Helping resolve any issues you encounter.

4Information Sharing — With Whom and When

We never sell your data. That said, we do share limited information with a few trusted third parties to keep our services running:

• Payment Provider: Only the information necessary for processing transactions.
• Identity Verification Service: Certified organization for KYC processing.
• Technology Infrastructure: Hosting and cloud service providers.
• Legal Authorities: When required by a court order or regulatory authority.

All partners operate under strict confidentiality agreements with 9wicketsbet and are not permitted to use your data for their own purposes.

5Cookie Policy

9wicketsbet uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: Maintaining login sessions and security checks — the site cannot function properly without these.
• Functional Cookies: Remembering your language preferences and settings.
• Analytics Cookies: Understanding how many users visit each page helps us improve the platform.

You can disable cookies in your browser settings. However, turning off certain essential cookies may affect the functionality of some platform features.

6Data Retention Period

9wicketsbet does not retain your information indefinitely. How long data is kept depends on the type of information and applicable legal requirements:

• Account Information: For the duration your account is active, and for 5 years after closure.
• Transaction Records: Typically 5–7 years, as required by legal obligations.
• KYC Documents: 5 years after verification is complete.
• Log Files: Typically 90 days to 1 year.

Data is securely deleted once the retention period has expired.

7Security Measures

9wicketsbet follows the highest industry security standards to protect your information:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Firewall & DDoS Protection: Servers are protected against external attacks.
• Two-Factor Authentication (2FA): An additional layer of security at login.
• Regular Security Audits: Regularly reviewed by a third-party expert team.
• Restricted Access: Only authorized staff may access specific data.
• Payment Card Data: Full card numbers are not stored on our servers.

8Your Data Rights

9wicketsbet believes you should have full control over your own data. You have the following rights:

To exercise any of these rights, please contact our support team. We will respond within 30 days.

9Minor Protection

9wicketsbet is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

If we discover that we hold data belonging to a minor, the account will be closed immediately and all associated data will be deleted.

10Privacy Policy Updates

9wicketsbet may update this Privacy Policy as needed. When changes are made:

• The "Last Updated" date at the top of this page will reflect any changes.
• For significant changes, you will be notified via your registered email.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

Checking this page regularly will keep you informed of the latest updates.